PRACTICAL AI AND AUTOMATION SERVICES FOR SMALL BUSINESSES
Fixed prices. Clear outcomes. No jargon. Everything is built on tools you already own so you stay in control long after we're done.
LEAD GENERATION & CRM AUTOMATION
Most small businesses lose leads not because they don't care, but because follow-up falls through the cracks. We automate your sales pipeline so every lead gets the right response at the right time, without anyone having to remember to do it.
Automated follow-up sequences so no lead goes cold
Clean, organized sales operations and CRM your team will actually use
Reporting that shows you exactly where your pipeline stands
PROJECTS STARTING AT $3,500
RETAINERS AVAILABLE FROM $1,500/MONTH
OPERATIONAL WORKFLOW AUTOMATION
Repetitive manual work (data entry, internal handoffs, status updates) consumes hours your team doesn't have. We map your existing processes and replace the manual steps with automated workflows that run quietly in the background.
Time saved on tasks your team does manually every week
Systems that connect your tools so information flows automatically
Documentation and training so your team owns what we build
PROJECTS STARTING AT $2,000
RETAINERS AVAILABLE FROM $1,500/MONTH
AI TRAINING & WORKSHOPS
The best tools in the world don't help if your team isn't confident using them. Our workshops are hands-on, practical, and built around what your business actually does, not a generic demo of what AI can theoretically do.
Teams that leave knowing how to use AI tools on day one
Custom materials built around your industry and workflows
30 days of follow-up support included with every session
PROJECTS STARTING AT $1,500
CHAMBER/ASSOCIATION EVENTS $750-$2000
WHY NORTH & JAMES
There are a lot of ways to get help with AI. Here's how we're different.
| North & James | Large Consultancies | IT Consultants & MSPs | Freelancers | |
|---|---|---|---|---|
| Focused on small business | Yes | No | Sometimes | Sometimes |
| Fixed, transparent pricing | Yes | No | Rarely | Varies |
| Local, Greater Boston based | Yes | No | Sometimes | Varies |
| Plain-spoken, no jargon | Yes | Rarely | Rarely | Varies |
| Operational business background | Yes | Rarely | Rarely | Varies |
| Ongoing support available | Yes | Yes | Yes | Rarely |
| Works without a big IT team | Yes | No | Sometimes | Yes |
| Starts with your workflow, not a product | Yes | No | Rarely | Sometimes |
HOW IT WORKS
STEP 01
DISCOVERY CALL
30 minutes. We learn about your business and your biggest operational frustrations. No pitch.
STEP 02
OPS AUDIT
We map what's actually happening in your business and show you exactly where automation helps most.
STEP 03
PROJECT DELIVERY
Fixed price, defined scope. We build it, train your team, and make sure it actually works before we're done.
STEP 04
ONGOING SUPPORT
Optional monthly retainer to keep systems running, optimized, and expanding as your business grows.
PRICING PRINCIPLES
Three things that make working with us straightforward.
FIXED PRICE, ALWAYS
Every engagement is a defined package with a known outcome. We don't bill by the hour.
YOUR TOOLS, YOUR SYSTEMS
Everything is built on platforms you already own. No vendor lock-in, no dependency on us to keep it going.
SIMPLE PAYMENT TERMS
50% at project start, 50% on delivery. Retainers billed monthly in advance with a 12-month commitment.